802 Cars: Join the Our Customer Service Team

802 Toyota

Full-time Customer Service Representative
A Fun and Rewarding Job with the Potential for Advancement!

802 Cars is hiring!! We have grown again and are in need of Customer Service Reps- We are looking for hard working energetic women and men, who are customer orientated.

Our Customer Service Representative position is for a true ‘people person’ that enjoys engaging with others over the phone. This position is an entry-level position with the potential to grow and advance within our company for the motivated individual.

  • Are you friendly, personable and have a desire to succeed?
  • Do you like the feeling of pride when you help someone?
  • Are energetic and looking for a new career?

Then this might be the new opportunity you are looking for! 802 Cars has been a leader in automotive sales in Vermont and continues to grow! We offer competitive pay, fantastic benefits and the ability to advance within the 802Cars.com group of auto dealerships (802 Toyota, Twin City Subaru  & 802 Honda)

Responsibilities:

  • Receive inbound calls and emails for our sales and service departments
  • Place follow-up calls and emails to customers
  • Represent our dealership in a friendly and professional manner at all times
  • Maintain efficient and detailed records of contacts and appointments
  • Answers customer inquiries and fulfill requests
  • Additional duties as needed

Requirments:

  • A great attitude and strong work ethic
  • Ability to effectively manage multiple priorities
  • A professional appearance at all times
  • Ability to quickly develop a rapport with customers over the phone
  • Ability to effectively communicate with customers via email
  • Excellent interpersonal, written, and verbal communication skills
  • Basic knowledge of MS word, excel and Google Docs

Encouraged (but not required):

  • participation in company-supported community events
  • attend company outings and special events

Benefits
Our company is proud to offer the following benefits:

  • Fun and Collaborative Environment
  • Community Driven Organization that Supports Local Causes
  • Medical with HRA (Family coverage offered; single only coverage paid 100% by the company)
  • Dental (Family coverage offered; single only coverage paid 100% by the company)
  • Life Insurance (Paid 100% by the company)
  • AFLAC Insurance
  • Flexible Spending Account
  • Paid Vacation
  • Paid Sick Days
  • Paid Holidays
  • 401(k) Employer Contributions
  • Paid Training
  • Paid Volunteer Days
  • Vehicle Purchase Program
  • Special Employee Pricing on Vehicle Service and Parts
  • Employee Outings and Activities

Location
Located on the Berlin Mall Rd just off exit 7, Interstate 89. A 35-minute drive from just about anywhere!